Terms of service

Welcome to Masoom Fragrances! The terms “we”, “us” and “our” refer to Masoom Fragrances. Masoom Fragrances operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Masoom Fragrances is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction and you have given consent for minors under your care to use the Services on your devices.

To use the Services, you may be required to provide information such as your email, billing, payment, and shipping details. You agree that all information provided is accurate and complete.

You are responsible for maintaining the security of your account and all activities under it. Accounts may not be transferred or sold.

SECTION 2 - OUR PRODUCTS

We strive to display products accurately; however, colors and appearance may vary depending on your device.

We do not guarantee that products will meet expectations exactly as displayed. Product descriptions may change without notice, and we reserve the right to discontinue products at any time.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Masoom Fragrances reserves the right to accept or decline orders at its discretion.

Orders are only confirmed once payment is processed and acceptance is issued. We may not be able to cancel orders after confirmation.

Returns and exchanges are governed by our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices and promotions may change without notice. The price charged will be the one shown at checkout.

Prices may exclude taxes, shipping, or customs charges.

You agree to provide accurate billing information and authorize payment for all purchases made.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or external factors.

Risk of loss transfers to you once the product is handed to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content, trademarks, and materials are owned by Masoom Fragrances or its licensors and are protected by intellectual property laws.

You may not use or reproduce any content without permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or content. Access them at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Masoom Fragrances is powered by Shopify. However, all transactions are directly between you and Masoom Fragrances.

Shopify is not responsible for any issues arising from purchases.

SECTION 10 - PRIVACY POLICY

All personal data is handled according to our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK

Any feedback you provide may be used by Masoom Fragrances without compensation.

SECTION 12 - ERRORS

We reserve the right to correct errors or inaccuracies and cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You may only use the Services lawfully and must not misuse or harm the platform.

SECTION 14 - TERMINATION

We may terminate access at any time without notice.

SECTION 15 - DISCLAIMER OF WARRANTIES

Services are provided “as is” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY

Masoom Fragrances is not liable for any damages arising from use of the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Masoom Fragrances and its partners from claims arising from your use of the Services.

SECTION 18 - SEVERABILITY

Invalid provisions will not affect the rest of the Terms.

SECTION 19 - ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Masoom Fragrances.

SECTION 20 - ASSIGNMENT

You may not transfer your rights without consent.

SECTION 21 - GOVERNING LAW

These Terms are governed by applicable local laws where Masoom Fragrances operates.

SECTION 22 - HEADINGS

Headings are for convenience only.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance of changes.